31 Oct
|
Global Edge Elite
|
Noida
31 Oct
Global Edge Elite
Noida
Call Center Trainer – Life Insurance
Experience: 2–5 years
Industry: Life Insurance / BPO / Call Center
Job Responsibilities:
- Train new and existing agents on life insurance products, processes, and sales techniques.
- Provide training on customer handling, objection handling, and sales conversion.
- Ensure compliance with IRDAI guidelines and company policies.
- Conduct assessments, call quality reviews, and refresher training.
- Monitor agent performance and identify training needs.
- Coordinate with Operations and Quality teams to improve productivity and sales performance.
Requirements:
- Graduate in any discipline.
- Experience in call center training, preferably in life insurance.
- Strong knowledge of life insurance products and telesales processes.
- Excellent communication, presentation, and coaching skills.
- Positive knowledge of MS Excel and PowerPoint.
Pay: ₹26,000.00 - ₹32,000.00 per month
Work Location: In person
📌 Call Center Trainer – Life Insurance (Noida)
🏢 Global Edge Elite
📍 Noida