Job SummaryWe are seeking a agile, hospitality-driven Restaurant Captain to lead our front-of-house service team. In this role, you will supervise a specific station or section of the restaurant, guiding servers and busboys to maintain exceptional service standards. You will be the primary point of contact for guests, presenting menus, taking accurate orders, and handling special dietary needs or complaints with a professional demeanor. [1, 2, 3, 4, 5, 6, 7]Key Responsibilities

- Guest Service & Order Management
- Welcome and escort guests to their tables, present menus, and offer personalized food and beverage recommendations.
- Demonstrate deep knowledge of the menu, ingredients, and preparation methods to confidently answer guest questions and upsell items.
- Take precise orders and accurately input them into the Point of Sale (POS) system.
- Communicate dietary requirements, allergies, and custom requests clearly to the kitchen team. [1, 2, 3, 4, 5]
- Team Supervision & Operations
- Brief junior waitstaff and busboys before each shift regarding daily specials, VIP bookings, and service layouts.
- Inspect table setups, cutlery alignment, glassware cleanliness, and side station inventory prior to opening.
- Supervise the flow of service within the assigned section to guarantee meals are served promptly and correctly.




- Train and coach junior servers on service etiquette, safety regulations, and steps of service. [1, 2, 3, 4]
- Billing & Administrative Duties
- Check guest satisfaction midway through the dining experience and proactively resolve any issues or delays.
- Process final bills and handle payments via cash, credit cards, or digital wallets accurately.
- Log customer feedback and prepare basic end-of-shift reports regarding total sales, feedback, or major operational incidents for management. [1, 2, 3, 4]

Skills and Qualifications

- Experience: 2–3 years of proven experience as a food server or captain in a high-volume, fine-dining restaurant or premium hotel property. [1]
- Education: High school diploma required; a Degree or Diploma in Hospitality, Hotel Management, or F&B; Service is highly preferred. [1, 2, 3]
- Communication: Exceptional verbal and written English communication skills; professional telephone etiquette. [1, 2, 3]
- Technical Proficiency: Experience operating retail POS software and basic computing. [1, 2]
- Core Competencies: Strong team leadership, physical stamina for standing long hours, quick problem-solving, and a warm, customer-centric personality.

Pay: ₹12,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Captain (Hyderabad)
🏢 Scuzi
📍 Hyderabad