Job Description: Technical Support Executive

Company: Civil Guruji Pvt. Ltd.
Location: Bhilai, Kohka Road, Chhattisgarh
Job Type: Full-Time | Work from Office
Experience: Freshers and Experienced Candidates Can Apply
Salary: As per skills and experience

About Civil Guruji

Civil Guruji Institute of Construction Management provides practical training to civil engineers, helping them develop industry-relevant skills and become job-ready professionals.

Job Overview

We are looking for a technically skilled and customer-oriented Technical Support Executive to assist students, trainers, and internal teams with technical issues related to our training platform, mobile application, online classes, and other digital tools.

Key Responsibilities

- Provide technical support to students, trainers, and employees.
- Troubleshoot issues related to mobile applications, login credentials, and user accounts.
- Assist users with online classes, Google Meet, and other digital platforms.
- Resolve issues related to assignment uploads, quizzes, attendance, and training dashboards.
- Coordinate with the relevant teams to resolve technical problems promptly.
- Maintain records of technical issues, complaints, and resolutions.
- Guide users on how to use the company's digital platforms and tools.
- Monitor recurring issues and report them to the concerned team.




- Ensure timely follow-ups and provide a smooth user experience.

Eligibility Criteria

- Graduate or diploma holder in Computer Science, IT, or a related field; candidates from other backgrounds with relevant technical skills may also apply.
- Basic knowledge of computers, software, mobile applications, and internet troubleshooting.
- Familiarity with MS Office, Google Workspace, and online meeting platforms.
- Valuable communication and problem-solving skills.
- Ability to handle multiple queries and resolve issues efficiently.
- Freshers with strong technical aptitude are welcome to apply.

Skills Required

- Technical troubleshooting
- Customer support and query resolution
- Basic computer and software knowledge
- Communication and coordination
- Problem-solving and time management

What We Offer

- Practical experience in technical support and digital operations.
- A professional and supportive work environment.
- Opportunities to learn and grow with the organization.
- Career growth opportunities based on performance.

How to Apply: Interested candidates can share their resumes at [email protected].

Join Civil Guruji and help us deliver a seamless training experience to our students and trainers!

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Technical Support Executive (Bhilai)
🏢 Civil Guruji
📍 Bhilai