Subject Matter Expert (Support&Ops) (India)

Subject Matter Expert (Support&Ops) (India)

31 Oct
|
HCLTech
|
India

31 Oct

HCLTech

India

Job Summary

We are looking for an experienced L3-level Azure Linux Engineer to manage, support, and optimize Azure IaaS environments. The role requires solid expertise in Linux administration, Azure infrastructure services, and handling critical production issues with end-to-end ownership.

Key Responsibilities

- Manage and support Azure IaaS components including Virtual Machines, VNets, Subnets, NSGs, Load Balancers, and Storage Accounts
- Perform advanced Linux administration (RHEL, Ubuntu, SUSE) including patching, performance tuning, troubleshooting, and security hardening
- Handle P1/P2 incidents, perform root cause analysis, and lead bridge calls with stakeholders
- Implement and manage identity & access controls using Azure AD (Entra ID) and RBAC
- Monitor infrastructure using Azure Monitor, Log Analytics, and Defender for Cloud
- Ensure security compliance (CIS hardening, patch compliance, encryption, vulnerability management)
- Automate infrastructure provisioning using Terraform / ARM templates / scripting
- Design and manage networking components including route tables, load balancers, and connectivity solutions
- Support cost optimization and performance tuning initiatives in Azure
- Collaborate with application, DB, and DevOps teams for deployment and issue resolution

Create and maintain runbooks, SOPs,



and technical documentation

Skill Requirements

Primary Skills

- Strong experience in Azure IaaS services (VMs, Storage, Networking)
- Deep expertise in Linux Administration (L3 level)
- Experience in incident management & troubleshooting (L3 support)
- Hands-on with Azure security & monitoring tools

Secondary / Good to Have

- Infrastructure as Code (Terraform / ARM / Bicep)
- CI/CD exposure (Azure DevOps)
- Scripting (Shell / Python / PowerShell)
- Knowledge of Windows (L2 level) and hybrid environments

Must Have Skill

Iaas - Azure,Linux Azure

Good to Have Skill

Other Requirements

Experience & Qualification

- 6–10+ years in IT infrastructure / cloud support
- Minimum 3+ years in Azure IaaS operations
- Strong exposure to production support environments (L3 role)

Key Competencies

- Strong problem-solving and RCA ownership mindset
- Ability to handle critical escalations independently
- Excellent communication and stakeholder handling
- Mentoring L1/L2 team members

Role Expectation (L3 Level)

- Act as final escalation point for complex issues
- Provide technical solutions and architectural inputs
- Drive automation, optimization, and governance improvements

📌 Subject Matter Expert (Support&Ops) (India)
🏢 HCLTech
📍 India

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