Job Summary

Gathers and translates business requirements into Salesforce solutions, supporting configuration, incident troubleshooting, and change management. This role partners with Product Owners and delivery teams to enable project delivery, ensure alignment with Salesforce best practices, and support continuous improvement across Salesforce platforms.

- Skill Requirements:
- Certified Salesforce administrator
- Deep knowledge of Salesforce administration
- Object, Fields, and validation rules
- Security & Sharing (Profiles & Permission sets, Sharing rules…)
- Automation tools (workflows, approval processes, process builder, flows…)
- Strong experience of Salesforce in commerce cloud/experience cloud/Service cloud
- Ability to produce good design documents to deliver sound solutions
- Ability to quickly learn both buyer’s technical, business processes and functional processes
- Positive decision making and business judgment with customer focus
- Troubleshooting and analytical skills





Key Responsibilities

- Skill Requirements:
- Certified Salesforce administrator
- Deep knowledge of Salesforce administration
- Object, Fields, and validation rules
- Security & Sharing (Profiles & Permission sets, Sharing rules…)
- Automation tools (workflows, approval processes, process builder, flows…)
- Strong experience of Salesforce in commerce cloud/experience cloud/Service cloud
- Ability to produce good design documents to deliver sound solutions
- Ability to quickly learn both buyer’s technical, business processes and functional processes
- Positive decision making and business judgment with customer focus
- Troubleshooting and analytical skills

Skill Requirements

Must Have Skill

Business Analysis,Salesforce Administration,Salesforce Lightning

Good to Have Skill

Other Requirements

📌 Technical Lead (India)
🏢 HCLTech
📍 India