- Process client account opening, modification, and closure requests.
- Verify KYC, CKYC and other regulatory documentation.
- Handle Demat and Trading account operations and maintenance.
- Conduct client onboarding and document verification processes.
- Coordinate with exchanges, depositories, and internal teams for smooth operations.
- Process settlements, fund transfers, pay-in/pay-out activities and ledger reconciliations.
- Generate contract notes, client reports, MIS, and operational statements.
- Resolve client queries related to account opening, transactions, holdings and account services.
- Maintain accurate records and ensure compliance with regulatory guidelines.
- Support internal audits, inspections, and compliance requirements.
- Prepare daily, weekly, and monthly operational reports.
- Ensure timely execution of back-office processes and adherence to company policies.