oversees reception, guest services, reservations, and daily lobby operations in a hotel or corporate setting to ensure smooth guestCore Responsibilities

- Team Leadership: Recruits, trains, schedules, and evaluates front office staff, night auditors, and bell/concierge teams.
- Guest Relations: Welcomes VIP guests, handles complaints, and resolves service issues quickly and courteously.
- Operations Coordination: Manages room assignments, check-ins, check-outs, and coordinates closely with housekeeping and maintenance.
- Financial & Reporting: Oversees daily cashiers, audit reconciliations, credit limit reports, and departmental budgets.
- System Management: Ensures proper use of Property Management Systems (PMS)
- Requirements & Skills
- Education:



Bachelor's degree or diploma in Hospitality Management or a related field.
- Experience: 3 to 5+ years of progressive front office or hotel operational experience.
- Technical Skills: Proficiency in hotel PMS software and office applications.
- Soft Skills: Strong communication, conflict resolution, leadership, and customer-first

Pay: ₹12,000.00 - ₹39,000.00 per month

Benefits:

- Cell phone reimbursement
- Adaptable schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Manager (Lucknow)
🏢 sourabh enterprises
📍 Lucknow