Job Title: Asst. Manager – Ground Sales & Airport operations
Location: Mumbai (with travel to other locations when required)
Employment Type: Full-Time
About the Company – All Miles
AllMiles is a taxi service that offers a wide range of vehicles with 0% commission and no surge charges. Users can easily book rides through the mobile app, which includes features like live tracking, real-time ETA, and multiple payment options. The company focuses on providing safe, affordable, and comfortable travel for customers. AllMiles operates 24/7 and caters to daily travel, corporate mobility, and outstation trips.
Role Overview
We are seeking an experienced and high-energy Asst. Manager to oversee our Ground Sales & Airport across multiple locations. Based in Mumbai, you will be the bridge between on-ground execution and corporate strategy. This role requires a leader who is as comfortable analysing performance data as they are navigating airport compliance and mentoring on-ground teams.
Key Responsibilities
· Multi-Site Oversight: Conduct weekly/monthly audits and site visits to all locations to ensure operational excellence and brand consistency.
· Compliance Management:
Act as the coordinator for Airport Entry Permits (AEP) and ensure 100% adherence to BCAS and airport regulatory standards.
· Team Leadership: Supervise, mentor, and monitor the performance and attendance of Team Leaders and frontline staff.
· Operational Reporting: Collate daily performance metrics into actionable weekly reports for senior management.
· Conflict Resolution: Resolve escalated customer or operational issues at the counters with a focus on service recovery.
Required Qualifications
· Experience: 4+ years in Operations or Hospitality, with at least 2 years in a supervisory role. (Experience in Airport Operations or Fleet Management is a major plus).
· Education: Graduate.
· Communication: Fluent in English and Hindi. Knowledge of Marathi is highly preferred.
What We Offer
· A pivotal role in a fast-growing, tech-driven transport ecosystem.
· Market-competitive salary and Growth opportunities.
· The opportunity to shape the service standards of App-based Cab service in India.
Apply on
[email protected] / +91-XXXXXXXXXX
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Assistant Manager - Sales & Operations (Mumbai)
🏢 GoaMiles
📍 Mumbai