31 Oct
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acsjob
|
Kodungallur
31 Oct
acsjob
Kodungallur
* Customer Greeting & Reception: Welcome customers as they arrive for scheduled service, free services, or running repairs, and document vehicle details.
* Needs Assessment & Inspection: Conduct vehicle walk-arounds, listen to customer concerns, and note down maintenance or repair requirements.
* Job Card Creation: Open and manage digital or physical job cards detailing the scope of work.
* Estimates & Approvals: Explain service schedules, oil/filter replacements, spare parts costs, and labor estimates to the customer, securing their approval before work begins.
* Liaison with Technicians: Communicate customer complaints clearly to mechanics/supervisors and track the progress of the two-wheeler in the workshop.
* Updates & Upselling: Inform customers of any additional repairs found during inspection, suggest value-added services or accessories, and update clients when their vehicle is ready.
* Billing & Delivery: Explain the final bill, hand over the vehicle at the delivery bay, and manage post-service follow-ups (PSF) to ensure customer
Pay: ₹10,000.00 - ₹13,000.00 per month
Work Location: In person
📌 Service Advisor (Kodungallur)
🏢 acsjob
📍 Kodungallur