Job Description – HR Lead / HR Manager

Company Name: Unicon Sahay NPA Management Pvt. Ltd.
Job Title: HR Lead / HR Manager
Job Location: Sector 132, Noida, Uttar Pradesh
Job Type: Full-Time, Work From Office
Salary Range: ₹25,000 – ₹30,000 per month (depending on experience and interview performance)
Working Days: Monday to Saturday
Working Hours: 9:30 AM – 6:30 PM

About the Company

Unicon Sahay NPA Management Pvt. Ltd. is a customer support and service organization working with banks and NBFCs to provide customer support and related operational services.

Job Summary

We are looking for an experienced and responsible HR Lead / HR Manager who can independently manage the company's HR operations, recruitment, employee management, payroll coordination, and HR policies. The ideal candidate should have strong communication, leadership, and organizational skills, preferably with experience in a BPO, call center, customer support, or service-based organization.

Key Responsibilities

- End-to-End Recruitment: Manage hiring for customer support executives, collection executives, team leaders, and other business positions.
- HR Operations: Handle onboarding, employee documentation, attendance, leave management, employee records, and exit formalities.
- Payroll Management: Coordinate monthly payroll, salary calculations, incentives, and applicable statutory deductions.
- HR Policies: Develop, implement, and update HR policies, procedures, and employee handbooks.
- Employee Relations: Handle employee grievances, disciplinary matters, conflict resolution, and employee engagement activities.
- Performance Management: Monitor employee performance,



coordinate appraisals, and support performance improvement initiatives.
- Labour Law Compliance: Ensure HR practices comply with applicable labour laws and statutory requirements, including PF, ESI, POSH, and other relevant regulations.
- Manpower Planning: Coordinate with management to identify hiring requirements and maintain adequate staffing levels.
- Training and Development: Organize employee induction, training sessions, and development activities.
- HR Reporting: Prepare and maintain reports related to recruitment, attendance, attrition, payroll, and employee performance.
- Team Management: Establish efficient HR processes and independently manage day-to-day HR activities.

Eligibility Criteria

- Bachelor's degree in HR, Business Administration, or a related field; MBA/PGDM in HR preferred.
- Minimum 3–5 years of relevant HR experience, preferably in a BPO, call center, NBFC, or service-based organization.
- Strong knowledge of recruitment, payroll coordination, HR operations, and labour law compliance.
- Experience in independently managing HR functions in a small or growing organization will be an advantage.
- Excellent communication, interpersonal, problem-solving, and decision-making skills.
- Proficiency in MS Excel, HR documentation, and HR management systems.

What We Are Looking For

A proactive HR qualified who can take ownership of the complete HR function, build structured HR processes, support business growth, and ensure effective employee management.

Interested candidates can share their updated resume for consideration.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 HR Lead/Hr Manager (Noida)
🏢 UNICON SAHAY NPA MANAGEMENT
📍 Noida