We are looking for a friendly, professional, and organized Receptionist to be the first point of contact for our organization. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle front desk operations efficiently while providing outstanding customer service.
Key Responsibilities
- Welcome and assist patients, visitors, and clients in a professional manner.
- Answer incoming phone calls and respond to inquiries promptly.
- Schedule and manage appointments efficiently.
- Maintain patient records and update information accurately.
- Handle billing, cash collection, and issue receipts when required.
- Coordinate with doctors and other staff to ensure smooth daily operations.
- Manage front desk operations and maintain a clean, organized reception area.
- Respond to emails, WhatsApp messages, and other communication channels.
- Provide information about the hospital's services and assist with patient queries.
- Support administrative tasks and maintain office documentation.
Requirements
- Bachelor's degree (preferred).
- 1–2 years of experience as a Receptionist or in Customer Service (freshers with excellent communication skills may also apply).
- Excellent verbal and written communication skills in English, Hindi, and Marathi.
- Solid interpersonal and customer-handling skills.
- Basic computer knowledge (MS Office, email, internet).
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work in a fast-paced environment.
Preferred Skills
- Sales and patient counseling skills.
- Experience using hospital or clinic management software.
- Strong problem-solving and time management skills.
What We Offer
- Competitive salary.
- Professional and supportive work environment.
- Career growth opportunities.
- On-the-job training and skill development.
Interested candidates can send their resume or contact us at: +91-XXXXXXXXXX
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Receptionist (Kalyan)
🏢 Western Healthcare Consultancy
📍 Kalyan
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