Guest Relationship Executive / Restaurant Hostess (Gurugram)

Guest Relationship Executive / Restaurant Hostess (Gurugram)

31 Oct
|
Burma Burma Restaurant & Tea Room
|
Gurugram

31 Oct

Burma Burma Restaurant & Tea Room

Gurugram

Job Title: Guest Relationship Executive (GRE) / Restaurant Hostess
Location: Burma Burma Restaurant & Tea Room, GF-16 & 17, Ground Floor, WorldMark, Village, Maidawas Road, Sector 65, Gurugram, Haryana – 122001
Employment Type: Full-time
Industry: Restaurant / Hospitality / Hotel / QSR
Department: F&B; Service
Interview: Face-to-Face Only

ABOUT THE TOLE

Burma Burma Restaurant & Tea Room is looking for a Guest Relationship Executive (GRE) / / Restaurant Hostess to join our F&B; service team.

The role involves welcoming and engaging with guests, managing seating and reservations, handling guest requests, and ensuring a warm, seamless, and memorable dining experience.

KEY RESPONSIBILITIES

- Welcome and greet guests warmly and professionally.
- Manage guest seating and table allocations efficiently.
- Assist with reservations, guest preferences, and special requests.
- Interact with guests throughout their dining experience.
- Handle guest queries, feedback, and concerns professionally.
- Coordinate with the Service, Kitchen, and Management teams for smooth operations.
- Maintain high standards of grooming, presentation, and guest interaction.
- Ensure guest-facing areas are maintained according to brand standards.
- Build positive relationships with regular and first-time guests.
- Support the team in delivering an exceptional dining experience.
- Escalate guest concerns to the appropriate manager when required.

CANDIDATE REQUIREMENTS

- 1-3 years of experience in restaurants, hotels, QSRs,



or hospitality brands is preferred.
- Excellent verbal communication and interpersonal skills.
- Pleasant, confident, and professional personality.
- Strong guest-handling and customer-service skills.
- Good grooming and presentation.
- Ability to handle guest concerns calmly and professionally.
- Comfortable working in a fast-paced restaurant environment.
- Willingness to work rotational shifts, weekends, and public holidays.
- Experience in premium dining, casual dining, hotels, QSRs, or established hospitality brands will be an advantage.

IDEAL CANDIDATE

We are looking for someone who is:

- Guest-focused and service-oriented
- Confident and well-spoken
- Presentable and professional
- Warm and approachable
- A solid team player
- Comfortable interacting with diverse guests

INTERVIEW PROCESS

Face-to-Face Interview Only

Shortlisted candidates will be contacted for an in-person interview.

Apply Now!

If you are passionate about hospitality, enjoy interacting with people, and have experience in guest-facing roles, we would like to hear from you.

Interested candidates can drop their CVs at [email protected]

Pay: ₹20,000.00 - ₹26,000.00 per month

Benefits:

- Food provided
- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

- Guest Handling: 1 year (Preferred)

Location:

- Gurugram, Haryana (Preferred)

Work Location: In person

📌 Guest Relationship Executive / Restaurant Hostess (Gurugram)
🏢 Burma Burma Restaurant & Tea Room
📍 Gurugram

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