31 Oct
|
Coffee Culture
|
Surat
31 Oct
Coffee Culture
Surat
Job Description – Senior Captain
Company: Coffee Culture Group
Department: Food & Beverage Service
Location: Surat, Gujarat
Employment Type: Full-Time
Job Summary
We are looking for an experienced and guest-focused Senior Captain to manage restaurant floor operations, lead service staff, and ensure excellent guest experiences.
Key Responsibilities
- Supervise daily restaurant floor operations and service staff.
- Lead and guide Captains and Stewards.
- Ensure high standards of guest service and hospitality.
- Handle guest complaints and feedback professionally.
- Manage table allocation, reservations, and seating.
- Coordinate with kitchen and bar teams for smooth service.
- Monitor staff grooming, hygiene, and discipline.
- Conduct staff briefings and support team training.
- Ensure proper table setup and restaurant cleanliness.
Requirements
- 3–5 years of experience in hotel or restaurant operations.
- Previous experience as a Captain or Senior Captain.
- Robust communication and team-handling skills.
- Good knowledge of food and beverage service.
- Professional grooming and guest-handling abilities.
- Immediate joiners or short notice candidates preferred.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Senior Captain (Surat)
🏢 Coffee Culture
📍 Surat