# JOB DESCRIPTION – ORDER PROCESSING ANALYST

Contract basis , payroll artech

**Job ID:** 37756258

## Position Details

- **Client:** ServiceNow

- **Open Positions:** 5

- **Location:** Hyderabad

- **Work Schedule:** 5 days a week

- **Budget:** 9.5 LPA

- **Interview Mode:** Face-to-Face

- **Interview Rounds:** 2 Rounds

- **Required Communication:** Excellent communication skills

## Interview Details

**Date:** Tuesday, 27 October 2026

**Time:** 10:00 AM

**Venue:**

ServiceNow Software Development

Knowledge City, Argus-2, Unit-2, 17th Floor

Entry from Gate-11, Phase 1, Inorbit Mall Road

Raidurg Village, Hyderabad – 500081

## Job Responsibilities

- Review and validate order and sales contract documents, including order forms, agreements, purchase orders, and approvals, for completeness and accuracy according to processing SLAs and booking policies.

- Ensure accurate order, sales contract, and sales account data in CRM and ERP systems.

- Facilitate provisioning of new accounts and services and coordinate with Operations to investigate and resolve provisioning issues.

- Provide operational support to Sales and other teams throughout the order lifecycle.

- Collaborate with Sales, Finance, Legal, Operations, and IT teams to resolve daily issues and improve processes.

- Maintain data integrity by reconciling and updating discrepancies in order, sales contract, and sales account data.

- Support period-close activities by reviewing booking and open provisioning reports and reconciling discrepancies with Sales, Accounts Receivable, and Operations.

- Generate, maintain, and analyse operational reports to track performance metrics, KPIs, and management reporting requirements.

- Identify opportunities to improve the quote-to-cash process, service, speed, and cost.





- Participate in testing new process releases and system enhancements and provide operational feedback.

## Required Skills and Experience

- **2–4 years of relevant experience** in either:

- Order and sales contract operations, including quote and sales order processing, sales contract management, and prospect management, preferably in a software or SaaS sales organisation.

- Finance and/or Accounts Receivable, including order processing and release for billing, contract evaluation, and account reconciliation, preferably in a software or SaaS sales organisation.

- Prior experience with CRM/ERP tools and systems.

- Familiarity with the end-to-end quote-to-cash cycle.

- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

- Excellent written and verbal communication skills.

- Strong analytical, research, and problem-solving skills.

- Excellent attention to detail, processes, and systems.

- Strong organisational and time-management skills, with the ability to manage multiple responsibilities and meet deadlines.

- Ability to work independently and collaboratively in a fast-paced environment with minimal direction.

- Ability to analyse data, improve processes, and resolve issues across functional teams.

- Customer-focused approach with a strong commitment to accuracy and service quality.

## Preferred Skills

- Familiarity with SOX controls, internal audits, and financial document evaluation.

- Experience with Visio or other process-flow applications.

- Experience with DocuSign or other document-signing applications.

- BA/BS degree or equivalent four-year degree preferred.

## Important Note

- Communication skills must be **top-notch**.

- The hiring manager plans to conduct face-to-face interviews on Monday and Tuesday at 10:00 AM.

- Candidates should be available for an in-person interview in Hyderabad.

Pay: Up to ₹950,000.00 per year

Work Location: In person

📌 ORDER PROCESSING ANALYST (Hyderabad)
🏢 Clock Edge Technologies Pvt Lt
📍 Hyderabad