Job Description – IT Support Executive

Company: Fenoptis Pvt Ltd
Experience: Fresher / 0–2 Years
Department: IT Support
Employment Type: Full-Time

Job Summary

We are looking for a motivated and technically sound IT Support Executive to handle day-to-day IT-related activities and provide technical assistance to employees. Candidates with basic computer knowledge and a willingness to learn are welcome to apply. Both freshers and candidates with up to 2 years of experience can apply.

Key Responsibilities

- Provide basic technical support to employees for computer hardware and software-related issues.
- Install, configure and maintain desktop computers, laptops, printers and other IT equipment.
- Troubleshoot basic Windows operating system and application-related problems.
- Assist in LAN, Wi-Fi and internet connectivity troubleshooting.
- Provide basic support for routers, switches, keyboards, mice, printers and other peripherals.
- Maintain IT equipment records and update inventory.
- Assist with software installation, updates, antivirus and system maintenance.
- Provide technical support for office systems and call centre operations.
- Escalate complex technical issues to the senior IT team or service provider.
- Ensure proper functioning of computers and IT infrastructure.





Required Skills & Qualifications

- Basic knowledge of computers, hardware and software.
- Familiarity with Windows operating systems and MS Office.
- Basic understanding of computer troubleshooting.
- Knowledge of LAN, Wi-Fi and internet connectivity.
- Basic knowledge of printers, scanners and other computer peripherals.
- Good communication and problem-solving skills.
- Willingness to learn new technologies and IT support procedures.

Eligibility Criteria

- Freshers: Candidates with basic computer knowledge and a genuine interest in IT support are encouraged to apply.
- Experienced Candidates: 1–2 years of experience in IT support, desktop support or hardware and networking will be preferred.
- Minimum qualification: 10+2 / Graduate / Diploma in Computer Hardware, IT or a related field.

Preferred Candidate Profile

- Responsible, punctual and proactive.
- Able to handle basic technical issues independently.
- Patient and helpful when assisting employees.
- Comfortable working in an office or call centre workplace.

Interested candidates may apply with their updated resume.

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 IT Support (Matigara)
🏢 fenoptis
📍 Matigara