Job Title: Project Manager – IT Services

Company: Eminence Technology
Location: Mohali, Punjab
Work Mode: On-site (Work from Office)
Shift: Day Shift
Experience: 6–7 Years
Employment Type: Full time

About the Role

We are looking for an experienced Project Manager with a strong background in IT services, client account management, project delivery, and team leadership. The ideal candidate should have experience managing client relationships, handling multiple projects, leading cross-functional teams, and identifying opportunities for account growth through upselling and cross-selling.

Key Responsibilities

- Client & Account Management
- Manage and maintain strong relationships with existing clients.
- Act as the primary point of contact for client communication, requirements, escalations, and feedback.
- Ensure client satisfaction, retention, and long-term business relationships.
- Project Management & Delivery
- Manage multiple IT projects from initiation to successful delivery.
- Define project scope, timelines, milestones, deliverables, and resource requirements.
- Ensure projects are delivered within agreed timelines and quality standards.
- Monitor project progress, identify risks, and resolve delivery-related challenges.
- Team Management
- Lead and manage cross-functional teams, including developers, designers, QA, and other technical resources.
- Allocate tasks, monitor team performance, and ensure accountability.
- Coordinate with technical and delivery teams to ensure smooth execution.
- Upselling & Account Growth




- Identify opportunities for upselling and cross-selling additional IT services to existing clients.
- Understand client business requirements and recommend suitable technology solutions.
- Contribute to account expansion, revenue growth, and client retention.
- Technical & Service Understanding
- Possess a positive understanding of IT services and technology solutions, including:
- Web Application Development
- Mobile Application Development
- AI/ML Solutions
- Custom Software Development
- Understand relevant technology stacks and coordinate effectively with technical teams.
- Reporting & Coordination
- Prepare project status reports, performance updates, and delivery documentation.
- Conduct regular client and internal review meetings.
- Ensure effective communication between clients, management, and development teams.

Required Skills & Qualifications

- 6–7 years of experience in IT Project Management / Project Delivery.
- Strong experience in client account handling and relationship management.
- Proven experience in team handling and project execution.
- Excellent upselling and cross-selling skills.
- Experience managing multiple IT projects simultaneously.
- Good understanding of web, mobile, and AI/ML development services.
- Strong communication, negotiation, problem-solving, and leadership skills.
- Familiarity with Agile, Scrum, Jira, and project management tools.

Work Requirements

- Work from office – Mohali, Punjab.
- Day Shift.
- Full-time position.

Pay: Up to ₹1,500,000.00 per year

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Project Manager (Sahibzada Ajit Singh Nagar)
🏢 Eminence Technology
📍 Sahibzada Ajit Singh Nagar