Key Roles & Responsibilities – Hub In-Charge

- Oversee day-to-day operations of the hub to ensure smooth, productive, and timely functioning
- Manage inbound and outbound operations, ensuring adherence to schedules, SOPs, and quality standards
- Supervise, train, and allocate duties to hub staff, supervisors, and support teams
- Monitor inventory/stock levels, reconciliation, and movement to prevent shortages, damages, or losses
- Ensure compliance with company policies, safety standards, and regulatory requirements
- Track and improve operational KPIs such as productivity, turnaround time, accuracy, and cost efficiency
- Coordinate with central teams, vendors, transporters, and clients to resolve operational issues
- Handle escalations, exceptions,



and incident management effectively and within defined timelines
- Prepare and share daily/weekly/monthly reports on hub performance and operations
- Implement process improvements to enhance efficiency, reduce costs, and improve service quality
- Ensure proper maintenance of hub infrastructure, equipment, and assets
- Manage attendance, shifts, discipline, and performance of hub staff
- Support audits and ensure documentation and record-keeping accuracy
- Drive a culture of accountability, teamwork, and continuous improvement

📌 Hub Manager (Mudbidri)
🏢 Shadowfax
📍 Mudbidri