- Conduct one-on-one consultations with walk-in and booked clients
- Understand client needs and recommend suitable hair systems and services
- Handle objections and convert consultations into sales
- Follow up with prospects and existing clients via calls and WhatsApp
- Drive repeat services, system replacements, and referrals
- Update client and sales records in our CRM
- Coordinate with stylists to ensure a smooth client experience
- Meet monthly sales targets