Location: NSP, Delhi (On-site)

Employment type: Full-time

Experience: 5+ years in study abroad application processing / operations, with hands-on portal submission experience

About JenNext Mentors

JenNext is a Delhi-based overseas admissions consultancy. We help ambitious students get into the world’s top universities across the US, UK, Europe, Ireland, Singapore and beyond. We believe strong admissions come from thoughtful profile building and careful, personal guidance, not from templates.

The role

You will own the entire university application workflow, from the moment a student’s documents arrive to the final submission and offer tracking. You are a hands-on operator who knows how applications are actually filled and submitted on university portals and centralised systems, and who can look at a case and instantly route it to the right team member. You will lead and coordinate our application team and report directly to the founder.

What you will do

- Manage the end-to-end application pipeline
- Allocate and route each application to the right team member by country, intake, university and complexity
- Track every application’s status, deadlines, missing documents and offer outcomes through one clear tracker or CRM
- Personally handle or review complex submissions on university portals, UCAS, Common App, Studielink, Uni-Assist, Campus France, OUAC/OCAS and direct university systems
- Run quality checks before submission to prevent errors in forms, documents, transcripts and fee payments
- Set up and improve SOPs,



checklists and templates so the work stays consistent as volume grows
- Plan team workload around peak intake and deadline periods, and flag risks early
- Coordinate with counsellors, the profile-building team and the visa team so students get timely updates
- Be the escalation point for rejected, delayed or on-hold applications and for university portal issues
- Report weekly on volumes, turnaround times, errors, pending items and offers
- Coach the team and train new joiners on country-specific application processes

What we are looking for

- 5+ years in study abroad application processing or operations, including hands-on backend application filling on university portals
- Working knowledge of application systems and requirements for most of: USA, UK, Ireland, Germany, France, Italy, Netherlands, Singapore, UAE, Canada
- Experience managing a team and high application volumes with tight deadlines
- Strong with CRM, Excel / Google Sheets and workflow trackers
- Excellent attention to detail, and the ability to stay calm and organised under deadline pressure
- Clear written and spoken English, and the ability to give direct, practical feedback to team members
- Willing to work on-site in Delhi

Why join us

- Own the core engine of a growing admissions business
- Real authority: decide how work is routed, tracked and improved
- Direct access to the founder and a explicit path to Head of Operations
- A focused team and a high-volume environment where you will learn quickly

📌 Senior Applications Associate - Study Abroad (Delhi)
🏢 Jennext Mentors
📍 Delhi