Brand: Pizza Square

Experience: 6–8 Years or More

Position: Restaurant / Store Manager

Industry: QSR / Food & Beverage / Restaurant Operations

Experience Required: 6–8 years or above

Preferred Background: Pizza outlets, QSRs, cafés, casual dining or cloud kitchen operations.

Job PurposeWe are looking for an experienced and result-oriented Restaurant Manager who can independently manage Pizza Square operations, drive dine-in sales, increase customer footfall, manage cloud kitchen operations, and ensure excellent customer experience.

Key Roles & Responsibilities1. Sales Growth & Dine-in Business

- Develop and execute strategies to increase dine-in sales and customer footfall.
- Drive repeat business through customer engagement, loyalty initiatives and promotional offers.
- Identify local business opportunities and implement sales improvement strategies.
- Take ownership of monthly sales targets and outlet profitability.

2. Local Marketing & Customer Acquisition

- Plan and execute local marketing activities to generate walk-in customers.
- Manage pamphlet distribution, leaflet campaigns, promotional stalls and local-area branding.
- Build relationships with nearby offices, residential societies, colleges and local communities.
- Execute discount campaigns and promotional activities to improve brand visibility.

3. Cloud Kitchen Management

- Independently monitor cloud kitchen operations and online food delivery channels.
- Manage orders through platforms such as Swiggy and Zomato.
- Ensure order accuracy, packaging standards, timely dispatch and customer satisfaction.
- Monitor online ratings, reviews and customer feedback.

4. Kitchen & Chef Team Coordination

- Coordinate closely with chefs and kitchen staff for smooth daily operations.
- Ensure food quality, consistency, presentation and standard recipes.
- Monitor food preparation time, wastage,



hygiene and kitchen productivity.
- Ensure proper coordination between front-end service and kitchen operations.

5. Customer Experience & Engagement

- Actively interact with dine-in customers and understand their expectations.
- Handle customer complaints, feedback and service-related concerns.
- Ensure high service standards and create a welcoming dining experience.
- Develop initiatives to improve customer retention and repeat visits.

6. Overall Restaurant Operations

- Manage daily restaurant operations, staff scheduling and team performance.
- Monitor inventory, stock availability, food costs and wastage.
- Ensure compliance with food safety, hygiene and operational SOPs.
- Track daily sales, expenses, customer footfall and operational performance.
- Prepare and share daily, weekly and monthly performance reports.

Required Skills & Competencies
- Solid leadership and team management skills.
- Proven ability to increase dine-in sales and customer footfall.
- Excellent local marketing and customer acquisition capabilities.
- Hands-on experience in cloud kitchen and food delivery operations.
- Strong understanding of restaurant P&L;, food costs and inventory management.
- Excellent communication, coordination and problem-solving skills.
- Result-oriented approach with strong ownership of business targets.

Candidate Profile
- 6–8 years of relevant experience or more in restaurant/QSR operations.
- Prior experience managing a restaurant, pizza outlet, café or QSR independently.
- Should have hands-on experience in both dine-in and delivery business.
- Candidates with a proven track record of driving sales growth and managing kitchen teams will be preferred.
- Key Hiring Priority: We are looking for someone who is not just an operations manager but a business-oriented restaurant leader who can actively increase dine-in customers, drive revenue and independently manage the complete outlet.

📌 Resturant Manager (Delhi)
🏢 Aurigans India Private
📍 Delhi