Relationship Manager - Fintech (Gurugram)

Relationship Manager - Fintech (Gurugram)

31 Oct
|
FINKEDA
|
Gurugram

31 Oct

FINKEDA

Gurugram

Location: South India

Ready to take the next step in your fintech sales career? Join FINKEDA Limited (Part of Ikeda Ltd.) and be part of the growing digital payments ecosystem!

? About FINKEDA

FINKEDA, part of Ikeda Ltd., operates at the forefront of the payments revolution, delivering advanced payment technology and transaction processing solutions worldwide.

Since 2019, we have been focused on next-generation payment gateways and mobile-based collection and payment systems, including AEPS and UPI. Our mission is to provide secure, seamless omnichannel payment transactions anytime, anywhere.

? Open Position - Relationship Manager (RM)

Minimum 3 years of experience in the fintech industry.

Preferred industry: Fintech & Digital Payment Services (DMT | AEPS | mATM | BBPS).

? Role & Responsibilities

- Manage and grow relationships with clients and business partners across the digital payments ecosystem.
- Understand client requirements and coordinate onboarding and implementation of payment solutions.
- Ensure high levels of client satisfaction, retention, and engagement.
- Monitor transaction performance and identify opportunities for business growth and optimization.
- Coordinate with internal product, operations, and technology teams to resolve client issues.
- Handle escalations and ensure timely resolution of client concerns.
- Identify cross-selling and upselling opportunities within existing accounts.




- Prepare business proposals and participate in client meetings and reviews.
- Support business development initiatives and strengthen existing client relationships.

Required Qualifications & Skills

- Minimum 3 years of experience in fintech.
- Strong relationship management and client servicing skills.
- Excellent communication and stakeholder management abilities.
- Experience in account management, customer success, and escalation handling.
- Knowledge of digital payments, fintech, or banking, especially UPI, AEPS, and payment gateways.
- Experience in sales support, cross-selling, and upselling.
- Strong analytical, problem-solving, and negotiation skills.
- Ability to manage multiple client accounts and priorities.
- Bachelor's degree in Business, Finance, Commerce, or a related field preferred.
- Ability to work collaboratively in a fast-paced environment.

? Why Join FINKEDA?

Be part of an energetic and collaborative team working to transform India's digital payments ecosystem through innovative, scalable, and socially impactful payment solutions.

? How to Apply?

Interested candidates can share their updated resumes at:

Email: [email protected]

Subject Line: Application for Relationship Manager – South India

- Join FINKEDA Limited and grow with the future of digital payments!

📌 Relationship Manager - Fintech (Gurugram)
🏢 FINKEDA
📍 Gurugram

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