31 Oct
|
Fantastiqo Education Private
|
India
31 Oct
Fantastiqo Education Private
India
Company Description Fantastiqo Education Private Limited is dedicated to transforming how education is perceived and delivered, with a strong focus on inspiring a genuine love for learning. The organization uses innovative teaching methodologies and modern e-learning resources to support the intellectual growth of learners. Fantastiqo fosters an environment where students of diverse backgrounds can thrive and become curious, confident individuals.
The team is made up of education enthusiasts and lifelong learners who are committed to excellence and continuous improvement.
Joining
Fantastiqo means contributing to a future-focused education ecosystem that empowers minds and expands opportunities.
Role Description This is a full-time, remote Presales–Telecallers role focused on engaging prospective learners and their families for Fantastiqo’s educational offerings. The role involves making outbound calls to potential customers, explaining program features and perks, and responding to inquiries in a clear and professional manner.
Responsibilities include qualifying leads, recording call outcomes, updating the CRM or lead management system, and scheduling follow-up calls or demos for the sales or academic counseling team. Telecallers will collaborate closely with internal teams to share feedback from prospects, support targeted campaigns, and contribute to meeting enrollment and conversion goals. The position requires consistent adherence to call quality standards,
confidentiality guidelines, and performance metrics while maintaining an empathetic, learner-centered approach.
Qualifications
- Candidates should possess strong communication skills, including clear spoken English, active listening, and the ability to explain educational offerings effectively.
- Candidates should possess customer interaction skills such as rapport building, objection handling, and a service-oriented mindset for speaking with students and families.
- Candidates should possess basic sales and presales skills, including lead qualification, follow-up management, and familiarity with telecalling practices.
- Candidates should possess digital and technical skills, including comfort with remote-working tools, CRM or lead tracking software, and basic computer literacy.
- Candidates should possess organizational abilities, such as accurate data entry, time management, and working towards daily and weekly calling targets.
- Candidates should ideally have prior experience in telesales, customer support, or education counseling; knowledge of the education or e-learning sector is an advantage.
- Candidates should have at least a high school diploma; a bachelor’s degree in any discipline is preferred but not mandatory.
- Candidates should demonstrate reliability for remote work, including a quiet workspace, stable internet connection, and the ability to work flexible or extended hours if required.
📌 Presales-Tellecallers - Work from Home (India)
🏢 Fantastiqo Education Private
📍 India