Company Description Xcitium is a global cybersecurity provider serving more than 6,000 organizational customers and partners worldwide. The company is dedicated to eliminating cyber breaches through its patented ZeroDwell Containment technology, which uses Kernel API Virtualization to isolate and remove threats such as zero-day malware and ransomware before damage occurs. ZeroDwell powers Xcitium’s comprehensive endpoint suite, including advanced endpoint protection (AEP), endpoint detection and response (EDR), managed detection and response (MDR), and extended detection and response (XDR).

Since its inception, Xcitium has maintained a zero-breach track record when fully configured, offering partners and customers a high level of confidence in its security solutions. Applicants joining Xcitium can expect to work with cutting-edge technologies and contribute to mission-critical cybersecurity initiatives.

Role Description The Partner Success Manager is a full-time, on-site role based in Pune City. This role is responsible for managing and growing relationships with partners, ensuring they successfully adopt and utilize Xcitium’s solutions to achieve their business objectives. Day-to-day activities include onboarding new partners, conducting regular business reviews, coordinating enablement sessions, and responding to partner inquiries to support retention and revenue growth.

The Partner Success





Manager will collaborate closely with sales, marketing, and technical teams to address partner needs, resolve issues, and identify opportunities for strategic joint initiatives. This role also involves tracking partner performance, sharing insights and best practices, and maintaining accurate records in CRM and reporting tools.

Qualifications

- Strong partnerships and strategic partnerships skills, with experience building and maintaining long-term partner relationships.
- Account management capabilities, including handling partner portfolios, driving renewals, and supporting upsell and cross-sell initiatives.
- Analytical skills to interpret partner performance data, identify trends, and recommend actions that support mutual growth.
- Excellent communication skills to present solutions, run partner meetings, and collaborate effectively with internal and external stakeholders.
- Experience in cybersecurity, IT services, or SaaS environments is highly beneficial.
- Proficiency with CRM systems and basic reporting tools for tracking partner engagement and outcomes.
- Ability to work on-site in Pune City, manage multiple priorities, and operate in a quick-paced, partner-focused environment.
- Bachelor’s degree in Business, Marketing, IT, or a related field; equivalent experience may be considered.

📌 Partner Success Manager (Pune)
🏢 Xcitium India
📍 Pune