We are hiring enthusiastic and customer-focused candidates for our International Voice Support – UK Process. Candidates with fluent English communication skills and a passion for customer service are encouraged to apply. Both freshers and experienced professionals are welcome.
Roles and Responsibilities
- Revert to customer calls on a variety of issues.
- Update and process information accurately into the system.
- Resolve customer problems in a timely manner.
- Take ownership and deliver on customer commitments.
- Liaise with internal teams when customer queries cannot be resolved at the first point of contact.
- Maintain clear communication using simple English to provide information and solutions.
- Demonstrate personal and professional integrity while dealing with customers.
- Treat all customers with empathy, respect, and consideration.
- Identify solutions from the customer's perspective and fulfil all commitments.
- Work collaboratively as a team, build trust,
and engage in constructive conversations for team success.
Eligibility Criteria
- Fluent English communication skills are mandatory.
- 10th Pass, 12th Pass, Diploma holders, and Graduates can apply.
- Freshers and experienced candidates are eligible.
- Basic computer knowledge is required.
- Positive listening, communication, and problem-solving skills.
- Willingness to work in UK rotational shifts and rotational weekly offs.
- Candidates should be comfortable with upselling, cross-selling, and target-based performance.
Benefits and Perks
- Two-way cab facility.
- Unlimited performance-based incentives.
- Opportunity for freshers to start a career in international BPO.
- Professional training and development.
- Growth opportunities based on performance.
- Supportive work environment.
Who Can Apply?
Candidates looking for opportunities in international voice processes, customer support, international BPO, telesales, or customer service are welcome to apply, provided they have strong English communication skills.
Interested candidates can apply now!
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 International Voice Process – UK Shift | Freshers & Experience (Bengaluru)
🏢 Firstsource
📍 Bengaluru
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