31 Oct
|
ExcelGens
|
Kolkata
? URGENT HIRING | 20 OPENINGS | KOLKATA ?
HR Operations & Compliance Associate – Voice Process
? Location: Mani Casadona, Kolkata
? Employment: 12-Month Contract
FRESHERS CAN APPLY!
Are you someone who communicates confidently, enjoys interacting with people and has a customer-first mindset?
Here's an exciting prospect to start your career in HR Operations, Customer Support & Compliance!
This role involves a combination of voice-based customer support, employee interaction, leave verification and HR compliance operations.
Responsibilities:
- Handling voice-based interactions with employees and internal HR teams.
- Providing professional and empathetic support for employee leave-related queries.
- Reviewing and verifying employee leave requests and supporting documents.
- Ensuring compliance with company policies and procedures.
- Identifying discrepancies in employee records and escalating concerns.
- Maintaining accurate and confidential employee information.
Requirement
- Freshers and candidates with 1–3 years of experience.
- Excellent English communication skills.
- Comfortable handling voice calls and employee interactions.
- Good listening skills and customer service orientation.
- Empathy, patience and a professional attitude.
- Strong attention to detail and analytical abilities.
- Candidates from BPO, Customer Support, Voice Process, HR Operations and International Voice Process backgrounds are welcome.
Why join us
- Start your career in HR Operations & Compliance.
- Gain experience in voice-based employee support.
- Develop communication, customer service and analytical skills.
- Opportunity to work in a professional corporate environment.
📌 HR Operations & Compliance Associate – Voice Process (Kolkata)
🏢 ExcelGens
📍 Kolkata