Guest Relations Executive (Gurugram)

Guest Relations Executive (Gurugram)

31 Oct
|
Sobha
|
Gurugram

31 Oct

Sobha

Gurugram

Company Description Sobha Limited is one of India’s largest and only backward-integrated real estate companies, known for its solid control over quality across the value chain. Founded in 1995 by Mr. PNC Menon, who brought three decades of experience in crafting high-end interiors in the Middle East, Sobha set out to redefine quality standards in Indian real estate.

The company is recognized for its benchmark quality, customer-centric approach, robust engineering, and in-house research. Its commitment to business ethics, timeless values, and transparency has helped it become a preferred real estate brand in India. Sobha’s initial public offering in 2006 was oversubscribed 126 times, underscoring strong market trust and investor confidence.

Role Description The Guest Relations Executive is a full time, on-site position based in Gurugram, responsible for delivering a welcoming and professional experience to all visitors and clients. Day-to-day tasks include greeting and assisting guests, managing reception duties such as handling phone calls and visitor logs, and coordinating meeting room bookings. The role involves addressing guest inquiries, resolving concerns promptly,



and liaising with internal teams to ensure smooth communication and service delivery.

The Guest Relations

Executive will also support basic sales and promotional activities, maintain the reception area to high standards, and uphold Sobha’s brand image through courteous and efficient customer service.

Qualifications

- Strong Guest Relations and Customer Service skills, with a focus on creating a positive visitor experience.
- Clear and professional Communication abilities, including confident spoken and written English.
- Experience with Receptionist Duties, such as managing calls, scheduling appointments, and handling visitor records.
- Basic Sales and cross-selling skills to support lead nurturing and property presentations.
- Professional appearance, courteous demeanor, and strong interpersonal skills.
- Ability to work in office in Gurugram, manage multiple tasks, and remain calm under pressure.
- Prior experience in hospitality, real estate, or front office operations is preferred.
- Minimum educational qualification: bachelor’s degree or equivalent; proficiency in MS Office and basic computer applications is an advantage.

📌 Guest Relations Executive (Gurugram)
🏢 Sobha
📍 Gurugram

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