1. Handle customer queries through chat, calls, and WhatsApp.
2. Assist users with app-related issues, registrations, login, wallet, payments, and recharges.
3. Help users connect with consultants and resolve consultation-related concerns.
4. Follow up with users regarding incomplete consultations, payment issues, and feedback.
5. Coordinate with consultants and internal teams to resolve customer complaints.
6. Maintain proper records of customer interactions and issues.
7. Ensure timely responses and a positive customer experience.
8. Identify recurring customer problems and share feedback with the management team.
Requirements
- Good communication skills in Hindi and English.
- Basic knowledge of computers, smartphones, and internet applications.
- Friendly, patient, and solution-oriented attitude.
- Comfortable handling customer calls and WhatsApp conversations.
- Basic knowledge of MS Excel or Google Sheets.
- Willingness to learn and work in a fast-paced startup environment.
- Freshers and undergraduate students are welcome to apply.
What We Offer
- Monthly stipend of ₹10,000.
- Hands-on experience in customer support and startup operations.
- Opportunity to understand the consultation-based technology industry.
- Learning and growth opportunities.
- Friendly and team-oriented working environment.
Interested candidates can share their updated resume while applying.
📌 Customer Service Intern (New Delhi)
🏢 All India Institute Of Occult Science
📍 New Delhi
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