Skill required: Retirement Solutions - Customer Relationship Management (CRM)

Designation: Customer Service Current Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

- Team specifies in handling complex adjustments and corrections within retirement accounts. Responsible for individual-level adjustments due to institutional, individual, or client errors. This includes lost earnings calculations, complex refunds, distribution and lTeam specifies in handling complex adjustments and corrections within retirement accounts. Responsible for individuaoan corrections,



and fund adjustments

- Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the best
- Set of practices aimed at managing and optimizing interactions between a business and its customers.
- CRM systems typically involve the use of technology to organize, automate, and synchronize sales, marketing, customer service, and support activities, with the ultimate goal of enhancing customer satisfaction and fostering long term relationships. What are we looking for?
- Primary skill - Customer Relationship Management (CRM) - P3
- Effective Listening - P4 Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your primary interaction is within your own team and your direct supervisor.
- In this role you will be given detailed instructions on all tasks.
- The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts

📌 Customer Service New Associate (Pune)
🏢 Accenture in India
📍 Pune