Key Responsibilities:

Facilities Operations

● Oversee the maintenance, cleanliness, and functionality of multiple facilities, including common areas, meeting rooms, HVAC systems, lighting, restrooms, and office equipment.

● Conduct regular facility inspections and ensure prompt closure of observations and maintenance issues.

● Coordinate preventive and corrective maintenance activities with vendors and service providers.

● Ensure adherence to safety standards, emergency preparedness protocols, and company policies.

Team Supervision & People Management

● Lead and supervise Supervisors, Housekeeping Staff, Chambermaids, and support teams across multiple locations.

● Monitor attendance, grooming, discipline, productivity, and performance of site teams.

● Conduct team briefings, training sessions, and periodic performance reviews.

● Ensure optimum manpower deployment and operational coverage across facilities.

Vendor & Contractor Management

● Coordinate with housekeeping, security, maintenance, pest control, and other service providers.

● Monitor vendor performance and ensure service levels are consistently achieved.

● Resolve vendor-related issues and escalate concerns when required.

Client & Stakeholder Coordination

● Act as a key point of contact for facility-related concerns and operational escalations.

● Coordinate with internal stakeholders to ensure seamless service delivery.





● Maintain a professional and customer-focused approach while handling complaints and escalations.

Inventory & Asset Management

● Manage inventories of consumables, housekeeping supplies, pantry items, uniforms, and operational materials.

● Ensure timely procurement and replenishment of stock.

● Maintain records of assets and operational equipment through asset tagging and reconciliation.

Reporting & Compliance

● Prepare daily, weekly, and monthly operational reports.

● Ensure compliance with health, safety, statutory, and company requirements.

● Support audits and maintain accurate operational documentation.

Qualifications & Experience:

● Bachelor's Degree or Diploma in Facilities Management / Hospitality Management.

● 1–6 years of experience in Facilities Management, Hospitality, Commercial Real Estate, Co-working, or Corporate Administration.

● Experience managing multiple facilities and large housekeeping/support teams.

Skills & Competencies:

● Robust leadership, team handling, and supervisory skills.

● Good technical understanding of building systems, maintenance practices, and vendor management.

● Excellent communication, interpersonal, and stakeholder management skills.

● Ability to remain composed under pressure and effectively manage operational escalations.

● Proficiency in MS Office and facility management tools.

📌 Customer Relations Executive (Pune)
🏢 Urban Vault
📍 Pune