: Sales Support Executive – Customer Support (Voice Process)

Company: DialDesk

Location:Noida, Sector 62

Experience: 1–3 Years

Qualification: Any Graduate/Postgraduate

Shift: Rotational 24/7

Joining: Immediate joiners preferred

Salary: 25000 Per month

About DialDesk

DialDesk provides customer experience and contact center solutions that help businesses improve customer interactions, service quality, and operational efficiency.

Key Responsibilities

- Handle inbound and outbound calls related to customer support and sales assistance.

- Provide product information, resolve customer queries, and manage follow-ups.
- Support the sales team with lead management and customer coordination.




- Maintain accurate customer records and call updates in the CRM.
- Coordinate with internal teams to resolve customer concerns.
- Achieve daily productivity, call quality, and customer satisfaction targets.

Requirements

- 1–3 years of relevant experience in customer support, sales support, or BPO voice processes.

- Excellent English and Hindi communication skills.
- Solid customer-handling, problem-solving, and interpersonal skills.
- Basic computer knowledge and familiarity with CRM systems.
- Ability to work in rotational shifts and join immediately.

📌 Customer Care Executive (Noida)
🏢 DialDesk
📍 Noida