Company Description Globiva is one of India’s fastest-growing Business Process Management (BPM) companies, dedicated to delivering high-quality customer experiences for diverse clients. Since beginning operations in 2018, the company has expanded to over 5,000 employees, serving more than 40 customers from four delivery centers in Gurugram, Bangalore, and Kolkata. Built on the principles of Employee First, Value Delivery, and Customer Focus, Globiva emphasizes flexibility, agility, and rapid response to evolving client needs.

Its core solutions span customer interaction services, content curation for ecommerce and tech organizations, and finance and accounting support with solid automation capabilities. Applicants will join a growth-focused organization that values performance, learning, and innovation.

Role Description The Business Development Executive is a full-time, on-site role based in Gurugram, responsible for driving revenue growth and expanding Globiva’s client base. This role involves identifying and qualifying new business opportunities, generating leads through multiple channels, and building strong relationships with prospective and existing clients.

The Business Development

Executive will conduct market research, prepare and deliver presentations and proposals,



and collaborate with internal teams to align solutions with client requirements. Day-to-day tasks include managing sales pipelines, tracking progress against targets, maintaining accurate records in CRM tools, and supporting contract negotiations. The individual will also work closely with account management and operations teams to ensure smooth onboarding and long-term client satisfaction.

Qualifications

- Candidates should possess strong New Business Development and Lead Generation skills to identify opportunities and build a robust sales pipeline.
- Candidates should possess solid Business acumen to understand client operations, industry trends, and Globiva’s service offerings.
- Candidates should possess excellent Communication skills for client interactions, presentations, and negotiations.
- Candidates should possess Account Management skills to nurture relationships, support onboarding, and contribute to client retention.
- Relevant experience in B2B sales, BPM/outsourcing, or service-based industries is beneficial.
- A bachelor’s degree in business, marketing, or a related field is preferred.
- Proficiency with CRM software, MS Office tools, and data-driven reporting is advantageous.
- Ability to work in a target-driven environment, with strong problem-solving and interpersonal skills.

📌 Business Development Executive (Gurugram)
🏢 globiva
📍 Gurugram