Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Azure PaaS

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities.
- Drive continuous improvement initiatives to optimize support processes and system performance.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure PaaS.
- Experience with cloud infrastructure management and deployment.
- Solid troubleshooting skills in distributed and multi-tiered application environments.
- Knowledge of monitoring tools and incident management processes.
- Ability to analyze logs and system metrics to identify root causes.
- Familiarity with automation and scripting to streamline support tasks.

Additional Information
- The candidate should have minimum 7.5 years of experience in Microsoft Azure PaaS.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru