Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. - Job Summary :

- Primary Responsibilities**:

- Architect, design, and evolve scalable, resilient, cloud‑native solutions that meet enterprise functional, performance, security, and compliance requirements

- Build and integrate automated workflows and enterprise‑approved AI capabilities to streamline engineering processes and reduce manual effort

- Utilize ServiceNow to manage incidents, requests, changes, and problem records in accordance with ITSM best practices

- Collaborate with security, systems management, ITAM, support teams, and vendors to develop roadmap and deliver stable, well‑supported enterprise solutions

- Evaluate emerging trends in cloud architecture, automation, and AI to inform solution design and drive strategic innovation

- Develop and maintain technical documentation, including architecture diagrams, operational runbooks, and troubleshooting guides

- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).



The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications :

- 6+ years of experience implementing and supporting software, systems, or platform engineering within enterprise environments

- Advanced experience providing Level 3 support, including complex troubleshooting, root cause analysis, and long‑term remediation

- Demonstrated AI user skills, including leveraging AI tools for research, analysis, and streamlining daily workflows

- Proven solid analytical and problem‑solving skills, with the ability to independently own complex technical issues - Preferred Qualifications :

- Experience implementing and supporting Adobe Creative Cloud and Adobe Document Cloud technologies in an enterprise environment.

- Experience supporting Microsoft M365

- Experience with product lifecycle management (PLM) concepts

- Experience with network protocols and troubleshooting

- Experience working in large, complex enterprise environments

- Advanced knowledge of cloud technologies and cloud‑based platform solutions

- Familiarity with enterprise security and vulnerability management practices- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to positive health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

📌 Senior Software Engineer Ii- Adobe,Support, Windows & Cloud (Bengaluru)
🏢 UnitedHealth Group
📍 Bengaluru