Job Title : Sr. Executive/ Manager - Client Enablement (Implementation)

Company : PracticeLeague Legaltech Pvt. Ltd. (RazorSign)

Work Mode : Work from Office

Working Days : Monday to Friday

Location : Baner, Pune - Job Summary

Practiceleague is seeking an experienced Product Implementation Manager to lead the successful deployment and adoption of our SaaS solutions for business & legal enterprise clients. The role combines project management, stakeholder engagement, process transformation, and change management to ensure smooth implementation, user adoption, and realization of business value. - Key Responsibilities - Product Implementation & Project Management

- Lead end-to-end implementation of SaaS products for new and existing customers.
- Develop project plans, timelines, milestones, and resource allocation strategies.
- Coordinate with Product, Engineering, Support, and Customer Success teams to ensure timely project delivery.
- Conduct requirement gathering, solution design, workshops and implementation planning sessions.
- Monitor project risks, dependencies, and escalations, ensuring proactive resolution.
- Manage data migration, configuration, testing, user acceptance testing (UAT), and go-live activities.Track implementation KPIs and ensure adherence to project schedules and budgets.

Change Management

- Gather and analyse client requirements, prepare requirement specifications, and develop proposals, effort estimates, and project plans.
- Collaborate with Product, Technology, Support,



and other cross-functional teams to define project scope, milestones, deliverables, and implementation strategies.
- Drive end-to-end project execution, including task management, resource coordination, progress tracking, risk mitigation, and budget monitoring.
- Serve as the primary client interface for project updates, approvals, status reviews, release communications, and demonstrations.
- Coordinate deployments, releases, and go-live activities while ensuring proper documentation and reporting throughout the project lifecycle.
- Track commercial milestones, including proposal approvals, purchase orders, and project-related payment follow-ups. - Required Qualifications
- Bachelor’s degree in business, Information Technology, Engineering, or related field.
- 5-7 years of experience in SaaS implementation, project management, consulting, or customer onboarding.
- Demonstrated experience managing enterprise software implementation projects.
- Strong understanding of Change Management principles and methodologies.
- Experience in stakeholder management across multiple organizational levels.
- Excellent communication, presentation, and facilitation skills.Solid analytical and problem-solving abilities.

Success Metrics

- On-time and on-budget project delivery.
- Customer satisfaction (CSAT/NPS).
- User adoption and utilization rates.
- Successful go-live without critical issues.
- Reduction in implementation escalations.
- Achievement of customer business outcomes and ROI objectives.

📌 Sr. Executive- Client Enablement (Implementation) (Pune)
🏢 Practice League
📍 Pune