- Certification: Six Sigma Black Belt with 3-5 years of practical experience in Lean Six Sigma or Transformation initiatives
- Experience: 8+ years of overall work experience with proven expertise in business problem-solving and delivering measurable business value. Exposure to the service industry is essential Preferred Certifications: Six Sigma Black Belt
- Soft Skills & Attributes
- Excellent communication and presentation skills
- Strong program management, networking, and stakeholder engagement capabilities
- Assertive, self-driven, and comfortable challenging the status quo
- Goal-oriented with a strong execution mindset
- Key Responsibilities:
- Promote Data-Driven Culture: Deliver training on quality tools and methodologies to embed a data-centric approach in operations
- Enhance Client Satisfaction: Achieve best-in-class ratings by implementing process improvement and delivery excellence initiatives
- Lead Transformation: Drive business process improvements leveraging Lean Six Sigma, automation,
and transformation programs
- Stakeholder Engagement: Collaborate effectively with clients and internal teams to deploy and sustain improvement initiatives
- Thought Leadership: Conduct workshops and develop continuous improvement roadmaps for client products and services
- Mentorship & Execution: Lead and mentor Lean Six Sigma projects to deliver measurable business value, productivity, and quality gains
- Analytical Problem-Solving: Identify root causes of data quality issues and implement effective solutions
- Good To Be Skill sets
- Master Black Belt, Agile, Digital competencies etc.