- Greet and welcome guests warmly, ensuring a pleasant first impression for families and groups
- Manage table reservations, walk-ins, and waiting lists efficiently
- Handle incoming calls related to reservations, events, and general inquiries
- Coordinate with floor staff, bar, and kitchen teams to ensure smooth guest seating and service flow
- Assist in managing takeaway and online orders, if applicable
- Address basic guest concerns politely and escalate issues to the manager when required
- Maintain reservation logs, guest records, and front desk documentation
- Ensure the front desk and entrance area remain organized and presentable at all times
Skills & Requirements :
- Excellent communication and customer-handling skills
- Pleasant personality with a skilled and family-friendly approach
- Ability to multitask during peak hours and weekends
- Basic knowledge of POS or reservation systems preferred
- Prior experience in restaurant or hospitality front desk roles is an advantage
Working Conditions :
- Willingness to work in rotational shifts, including evenings and weekends
- Comfortable working in a family-oriented dining and bar environment
Job Type : Permanent
Pay: ₹8,086.00 - ₹25,316.91 per month
Benefits :
- Food provided
Work Location: In person
📌 Front Desk Receptionist (Lucknow)
🏢 The BigBull Feast
📍 Lucknow
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