Company : Hoora Technologies Pvt. Ltd. Location : Nagpur, Maharashtra (On-site) Salary : ₹10,000 - ₹15,000 per month
Job Type : Full-time, Permanent Experience : 0-1 Year (Freshers Welcome) Joining : Immediate Preferred
Job Overview: Key Responsibilities:
- Provide accurate information and timely resolution of customer concerns
- Maintain proper documentation of interactions in CRM systems
- Ensure high levels of customer satisfaction through effective communication
- Coordinate with internal teams to resolve customer issues
Required Skills & Qualifications:
- Strong verbal and written communication skills
- Good interpersonal and problem-solving abilities
- Basic computer knowledge (CRM knowledge is an added advantage)
- Positive attitude and customer-oriented approach
- Must own a personal laptop
Additional Requirements:
- Laptop and mobile phone (mandatory)
- Willingness to work in shifts
- Fluency in English, Hindi, and Marathi (additional languages preferred)
- Willing to relocate to Nagpur (if applicable)