Job Title : Operations & Customer Relationship Executive (Intern/Junior Role)
Company : Bornstar® | Contemporary Streetwear Brand
Location : Work From Home
About Bornstar® Bornstar® is a contemporary Indian streetwear brand focused on bold design, quality craftsmanship, and community-driven fashion. We’re building a rapid-growing D2C brand and are looking for passionate individuals to grow with us.
Role Overview We are looking for an Operations & Customer Relationship Executive to support day-to-day brand operations and manage customer communication. This role involves handling orders, resolving customer queries, and ensuring a smooth post-purchase experience.
This is a hands-on opportunity to work closely with the core team and gain real exposure to how a growing streetwear brand operates.
Key Responsibilities
- Manage daily order processing and coordination
- Ensure timely order updates, delivery tracking, and issue resolution
- Coordinate with logistics and internal teams for smooth fulfillment
- Maintain records of orders, customer feedback,
and returns
- Assist in improving customer experience and brand communication
Requirements :
- Good communication skills (written & verbal)
- Basic knowledge of online shopping, D2C brands, or e-commerce platforms
- Organized, responsible, and quick to respond
- Comfortable working remotely and handling multiple tasks
- Prior experience in customer support or operations is a plus (not mandatory)
Stipend ₹5,000 - ₹8,000 per month (based on skillset and performance)
What You’ll Gain
- Hands-on experience in brand operations & customer management
- Exposure to the inner workings of a growing streetwear brand
- Opportunity to learn D2C operations, logistics, and CRM
- Potential for long-term association based on performance