Full job description : Key Responsibilities :

- Process customer requests and transactions accurately and efficiently. :

- Ensure compliance with company policies and quality standards. :

- Meet daily productivity and quality targets. :

- Collaborate with team members to enhance process efficiency. :

- Adapt to changing work processes and business needs.

Requirements :

- Any graduate (freshers are welcome to apply). :

- 0 to 1 year of experience in a BPO or customer service role. :

- Solid written communication skills. :

- Ability to work in rotational shifts and rotating week-offs. :

- Basic computer proficiency and typing skills. :

- Immediate joiners preferred.

Job Types :

- Full-time, Permanent, Fresher

Schedule :

- Night shift :

- Rotational shift

Supplemental Pay :

- Overtime pay :

- Performance bonus

Ability to commute/relocate :

- 2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045 :

- Reliably commute or planning to relocate before starting work (required)Role & responsibilities

Job Types : Full-time, Permanent, Fresher

Pay: ₹12,500.00 - ₹16,500.00 per month

Work Location: In person

📌 Customer Care Associate (Pune)
🏢 XMC BPO
📍 Pune