Job Title: Information Technology Application Owner (ITAO)

Corporate Title: AVP

Location: Pune, India

Role Description

- At the “CRM” sub-domain, mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of our processes with the customer’s needs and expectations. Our dedication extends to driving creative technologies, such as AI & workflow services, to foster continuous improvement. We aim to deliver ‘best in class’ solutions across products, channels, brands, and regions, thereby transforming the way we serve our customers and setting current benchmarks in the industry.
- Join us in our journey to redefine banking with AI and service solutions into the future.

What we’ll offer you

As part of our flexible scheme, here are just some of the perks that you’ll enjoy,

- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

Your key responsibilities

- Policy Compliance : Ensure policy compliance and take ownership of projects necessary for compliance, such as security monitoring.
- Technical Roadmap Management : Manage the technical roadmap, including technology compliance, and estimate/budget capacity needs.
- Validate Deliverables : Validate deliverables for all projects/changes, such as test plans and analysis documents.
- Audit Collaboration : Work closely with Audit Teams to avoid delays or escalations related to non-compliance.
- Infrastructure Responsibility : Take responsibility for access and other infrastructure-related topics.




- Stakeholder Engagement : Engage and manage multiple stakeholders to ensure regulatory compliance, smooth operations, and a sound development lifecycle. This includes Business, Security, Development, Test (QA), IT Support, Finance, external Vendors, and Architecture.
- Service Availability and Stability : Be accountable for high service availability and stability, while managing projects for maintenance or enhancements.
- Technical Project Management : Manage technical projects to maintain required service levels.
- Go Live Transitions : Contribute to Go Live transitions.

Your skills and experience

- ITIL Framework : Knowledge and certification in the ITIL framework.
- IT Service Management and Cloud Technologies : Experience in IT Service management processes and cloud technologies.
- Educational Background : A bachelor’s degree in computer science or equivalent.
- Distributed Development Teams : Experience working with distributed development teams - especially between Europe (Germany) and India - and familiarity with the Software Development Life Cycle (SDLC).
- Communication Skills : Excellent written and verbal communication skills at all levels, including senior management.
- Audit and Compliance : Experience with audit and compliance, AI/ML ethics & regulation, continuous integration, and DevOps tools.
- Cloud Knowledge : High-level knowledge of Cloud (IaaS, PaaS, SaaS) and the ability to work on tight deadlines.

How we’ll support you

- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information: We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

📌 Information Technology Application Owner (Itao) (Pune)
🏢 Deutsche Bank
📍 Pune