01 Nov
|
Gratitude
|
Hyderabad
01 Nov
Gratitude
Hyderabad
DERM Lead
Location: Hyderabad
Experience: 9–15 Years
Domain: FAO / Finance & Accounting Operations
Mandatory: Lean Six Sigma Green Belt
Job Overview
We are seeking an experienced DERM Lead to drive delivery excellence, continuous improvement, quality management, and data-driven transformation across Finance & Accounting Operations (FAO).
The role will focus on developing a data-driven culture, driving Lean Six Sigma initiatives, strengthening Quality Management Systems, improving client satisfaction, and delivering measurable business value through process transformation, automation, and digital initiatives.
Key Responsibilities
Delivery Excellence & Continuous Improvement
- Drive a data-driven culture across operations through quality tools, methodologies, and training.
- Develop and execute continuous improvement roadmaps for client accounts.
- Lead process improvement projects using Lean Six Sigma methodologies.
- Identify opportunities to improve productivity, efficiency, quality, and business value.
Quality Management
- Facilitate deployment of Quality Management Systems (QMS) , including ISO and CMMI practices.
- Build organizational capabilities in Quality Management, Lean Six Sigma, and digital transformation.
- Establish effective risk identification and mitigation frameworks.
Transformation & Innovation
- Drive automation, innovation, and digital transformation initiatives.
- Leverage Data Analytics, Machine Learning, and Artificial Intelligence where applicable.
- Develop and showcase successful transformation and innovation case studies.
Client & Stakeholder Management
- Conduct thought-leadership workshops with clients and internal stakeholders.
- Engage with clients to understand business challenges and develop improvement strategies.
- Ensure Delivery Excellence initiatives are effectively implemented and recognized.
- Build strong stakeholder relationships and influence business outcomes.
Leadership & Program Management
- Lead and mentor process improvement and transformation teams.
- Manage improvement programs and ensure delivery against targeted business outcomes.
- Promote a culture of innovation and challenge existing processes.
- Drive competency development across Lean Six Sigma, QMS, and digital transformation.
Required Qualifications & Skills
- 9–15 years of overall experience in business problem-solving, transformation, or process improvement.
- 4+ years of experience as a Lean Six Sigma / Transformation professional in FAO processes – Mandatory.
- Lean Six Sigma Green Belt – Mandatory.
- Experience in the Service Industry – Mandatory.
- Proven experience delivering measurable business value and productivity improvements.
- Practical experience in Lean Six Sigma, automation, and process transformation.
- Experience with Data Analytics, Machine Learning, or Artificial Intelligence is an advantage.
- Solid client and stakeholder management skills.
- Excellent communication and presentation skills.
- Strong analytical, problem-solving, influencing, and program management capabilities.
- Self-driven, goal-oriented, and comfortable challenging the status quo.
Preferred Certifications
- Lean Six Sigma Black Belt / Master Black Belt
- Quality Management Systems (QMS)
- Agile
- Digital Transformation
- PMP
Educational Requirements
- M.Com
- MBA in Finance
- CA / ICWA
- Engineering degree with proven Lean Six Sigma Black Belt or transformation expertise in FAO processes
Shift & Travel
- Willingness to work in all shifts ; currently afternoon shift.
- Willingness to travel to different locations based on client/organizational requirements.
Important Note
- Ex-TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are required for profile creation.
📌 DERM Lead (Hyderabad)
🏢 Gratitude
📍 Hyderabad