Team Member – Spanish (BPO Collections)

Location: Gurgaon

Experience: 1–3 Years

CTC: ₹6–7 LPA

Work Mode: 100% Work From Office

Job Responsibilities

- Make outbound calls for payment collection on overdue invoices (B2B/B2C Collections).

- Handle payment-related queries from the Accounts Payable team.

- Perform account maintenance activities.

- Coordinate with Billing, Originations, and other internal teams.

- Process payment applications.

- Handle disputes and ensure timely resolution.

- Perform invoice reconciliation, including:

- Credit Re-bills

- Invoice Splitting

- PO Changes

- Adjustments as per process scope

- Prepare basic Excel reports and analyze assigned inventory.

- Complete daily operational tasks as per process requirements.

Required Skills

- Excellent verbal and written communication in Spanish and English .





- 1–3 years of International Voice experience in B2B/B2C Collections .

- Good communication and customer handling skills.

- Basic knowledge of MS Excel.

- Ability to work in a quick-paced environment.

Eligibility Criteria

- Graduation is mandatory .

- Spanish language proficiency is mandatory .

- Willingness to work in 24×7 rotational shifts , including night shifts.

- 100% Work From Office (Gurgaon).

- Ex-TCS employees are not eligible to apply.

- PAN Card and Date of Birth are mandatory for profile creation.

Questionnaire

Please complete the mandatory questionnaire before your application can be processed.

Questionnaire Link:

📌 Team Member - Spanish ( Collections) (Gurugram)
🏢 Gratitude
📍 Gurugram