Shift: UK Shifts primarily | Candidates must be comfortable with 24×7 shifts
Role Overview
We are looking for an AR Collections Associate to manage customer accounts, drive timely collections, reduce aged receivables, and support cash-flow objectives.
What You’ll Do
- Manage an assigned Accounts Receivable (AR) portfolio
- Follow up with customers via email and calls for overdue invoices
- Secure payment commitments ( PTPs ) and track follow-ups
- Investigate and resolve invoice disputes, deductions, and payment queries
- Perform account reconciliations and support month-end activities
- Maintain accurate collection notes and account documentation
- Escalate delinquent accounts as per collection strategy
- Collaborate with Sales, Billing, Cash Application, and Dispute Management teams
- Prepare collection reports and contribute to DSO and aging reduction
- Meet collection, aging, and productivity targets
Must-Have Skills
- 1–5 years of relevant experience
- Understanding of Order-to-Cash (O2C) and Accounts Receivable
- Experience in customer follow-ups and collections
- Strong communication and negotiation skills
- Good analytical and problem-solving abilities
- Knowledge of SAP, Oracle, JDE, or similar ERP tools
- Good working knowledge of MS Excel and reporting
⭐ Good to Have
- 2+ years of B2B Collections / Accounts Receivable experience
- Experience handling aging accounts, disputes, deductions, and reconciliations
Qualification
Graduate in Commerce, Finance, Accounting, or a related field .
Significant Eligibility
Ex-TCS employees are not eligible to apply.
PAN and DOB are required for profile creation.
Candidate should be comfortable working in 24×7 shifts , with UK shifts being the primary requirement.
Interested candidates: Please complete the questionnaire below to proceed with your application.
Questionnaire / Application Link:
📌 AR Collections Associate (Gurugram)
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📍 Gurugram
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