01 Nov
|
Gratitude
|
Mumbai
Project Manager – Hotel Reservations & OTA Integrations | Mumbai | Up to ₹12 LPA
Location: Mumbai (Onsite)
Experience: 8–10 Years
Salary: Up to ₹12 LPA
Hiring: Immediate
Lead Strategic Hospitality & Reservations Projects
We are looking for an experienced Project Manager to drive hotel reservations, system migrations, OTA onboarding, and cross-functional transformation projects . This role is ideal for professionals with a background in hospitality technology, hotel operations, distribution, or travel & tourism who have successfully managed end-to-end projects involving multiple stakeholders.
If you have experience delivering complex projects within the hotel, hospitality, travel, or reservations industry and excel at coordinating cross-functional teams, we'd like to hear from you.
Key Responsibilities
- Manage end-to-end system migration projects , ensuring seamless implementation with minimal business disruption.
- Lead hotel onboarding by coordinating with Technology, Distribution, Sales, Reservations, and Hotel Operations teams.
- Oversee Online Travel Agency (OTA) onboarding and integrations , ensuring accurate configuration and successful go-live.
- Track project timelines, milestones, dependencies, risks, and deliverables to ensure successful execution.
- Monitor revenue performance and operational KPIs , providing insights on trends, risks, and business opportunities.
- Prepare executive-level reports, dashboards, project trackers, and leadership presentations.
- Serve as the primary liaison between internal business units and external stakeholders throughout the project lifecycle.
- Maintain project governance, documentation, action logs, RAID logs, and status reports.
- Drive stakeholder accountability through proactive follow-ups and issue resolution.
- Identify process improvement opportunities and recommend solutions to improve operational efficiency.
Required Qualifications
Mandatory
- 8–10 years of experience in Project Management , Program Management, or PMO roles.
- Proven experience managing system migrations, hotel onboarding, OTA integrations, or hospitality technology projects .
- Strong stakeholder management skills with experience coordinating multiple cross-functional teams.
- Excellent project planning, execution, risk management, and reporting skills.
- Strong analytical skills with the ability to interpret revenue, operational, and performance data.
- Experience preparing executive dashboards, project reports, business reviews, and leadership presentations.
- Excellent communication and presentation skills.
Preferred
- Experience in the Hospitality, Hotel, Travel, Tourism, or Reservations industry.
- Working knowledge of:
- Hotel Reservation Systems
- Property Management Systems (PMS)
- Channel Managers
- OTA platforms (e.g.,
Booking.com, Expedia, Agoda, Airbnb)
- Hotel Distribution Systems
- Experience managing technology implementation or digital transformation projects.
- PMP, PRINCE2, Agile, Scrum, or other Project Management certifications are an advantage.
Why Join Us?
- Lead large-scale hospitality transformation and technology initiatives.
- Collaborate with business, technology, sales, and hotel operations teams.
- Work on high-impact projects that directly influence business growth and customer experience.
- Market-competitive salary of up to ₹12 LPA .
- Excellent opportunities for career progression in Project Management and Hospitality Technology.
Important Eligibility Criteria
- PAN and Date of Birth (DOB) are mandatory for profile creation.
Recruitment Process
- Resume Screening
- Hiring Manager Interview
- Business Interview
- Final Selection
Pre-Screening Questions
Please include the following information with your application:
1. Total years of Project Management experience:
2. Have you managed hotel reservations, OTA integrations, hotel onboarding, or hospitality technology projects ? Please describe your experience.
3. Which hotel systems, OTA platforms, or reservation technologies have you worked with?
4. Have you led end-to-end system migration or implementation projects ? Please provide examples.
5. Current/Last Drawn Salary:
6. Expected Salary:
7. Notice Period / Earliest Available Start Date:
8. Are you currently based in Mumbai or willing to relocate?
📌 Project Manager - Hotel Reservations & OTA Integrations (Mumbai)
🏢 Gratitude
📍 Mumbai