Job Title: Team Member – Collections (Dutch)

Location: Gurgaon

Work Setup: 100% Work From Office (WFO)

Shift: 24x7 Rotational Shifts (Including Night Shifts)

Salary: Up to ₹50,000 per month (Up to 6 LPA )

Job Description

We are hiring Dutch-speaking Collections Executives with experience in international B2B/B2C collections. The ideal candidate should possess excellent communication skills in Dutch and English and have experience managing collections, payment follow-ups, and customer account queries.

Key Responsibilities

- Contact customers regarding overdue invoices and outstanding payments.

- Handle B2B/B2C collections through voice interactions.

- Maintain customer accounts and update payment records.

- Resolve payment-related queries from Accounts Payable teams.

- Coordinate with internal teams such as Billing and Originations.

- Perform payment applications and invoice reconciliation.

- Handle disputes, credit rebills, invoice splitting, PO changes, and adjustments.





- Prepare basic Excel reports and manage daily operational activities.

Qualifications

- 1–3 years of experience in International Voice Collections (B2B/B2C).

- Excellent verbal and written communication skills in Dutch and English .

- Valuable knowledge of Microsoft Excel.

- Willing to work 100% from the Gurgaon office .

- Comfortable working 24x7 rotational shifts , including night shifts.

- Former and/or current TCS/Tata employees are not eligible.

- PAN and Date of Birth (DOB) are required to create an employee profile.

Mandatory Questionnaire

Please complete the questionnaire before submitting your application.

Questionnaire Link:

Note: Filling out this questionnaire is mandatory. Applications without the completed questionnaire will not be considered for further processing.

📌 Team Member - Collections (Dutch) (Gurugram)
🏢 Gratitude
📍 Gurugram