Experience: 6–10 Years
CTC: Up to ₹12 LPA
Band: BPO 3/4
Key Responsibilities:
• Review travel/employee benefit claims for accuracy & completeness
• Lead and monitor team performance
• Act as SPOC for stakeholders and manage escalations
• Analyze claims, identify trends, fraud risks & improvement areas
• Track SLAs & KPIs and publish performance reports
• Maintain process documentation & drive cross-skilling
Requirements:
• 6–10 years of experience in claim reimbursements, especially travel claims
• Commerce Graduate
• Strong communication, analytical & problem-solving skills
• Customer-centric and team-oriented approach
• Ability to work under pressure and meet timelines
• Proficiency in MS Excel, Outlook & SAP
Ex-TCS employees are not eligible.
Apply here:
PAN & DOB required for profile creation.
📌 Team Lead - Employee Benefits (Pune)
🏢 Gratitude
📍 Pune
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