01 Nov
|
NTT DATA
|
Chennai
Make an impact with NTT DATA
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Your day at NTT DATA
As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed.
You'll provide telephonic, ITSM ticket or chat support to clients, ensuring effective and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows.
You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization.
Working knowledge of ITIL processes.
Ability to communicate and work across different cultures and social groups.
Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed.
Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience.
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.;
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.
📌 Security Consulting Engineer (Chennai)
🏢 NTT DATA
📍 Chennai