Role Description This is a key coordination and delivery role where you will work closely with internal teams and cross-functional stakeholders to plan, coordinate, and successfully deliver projects within defined timelines, scope, and quality standards.

Tachyon Security offers an exciting and dynamic work environment where employees are encouraged to take ownership, collaborate effectively, and drive projects through to successful completion. This is a unique opportunity to be part of a fast-growing and forward-thinking organization, working on projects across technology, cybersecurity, and IT environments.

Responsibilities

Plan, coordinate, and manage projects from initiation through successful completion, ensuring alignment with defined scope, timelines, and objectives

Manage multiple projects simultaneously, prioritizing tasks, resources, stakeholders, and deadlines effectively

Serve as the primary point of contact for customers and key stakeholders throughout the project lifecycle

Work closely with technical, operations, sales, and other cross-functional teams to ensure smooth project execution

Develop and maintain project plans, timelines, milestones, status reports, and project documentation

Monitor project progress, identify risks, issues, and dependencies, and implement appropriate mitigation and resolution strategies

Communicate project status, progress, challenges, and key decisions clearly to customers, management, and internal stakeholders

Facilitate project meetings, presentations, and stakeholder discussions as required

Manage customer relationships and ensure a high level of customer satisfaction throughout project delivery

Support business development activities by identifying customer needs, potential opportunities, and areas for additional services

Coordinate with internal and external stakeholders, including customers, technical teams,



vendors, and service providers

Ensure projects are delivered within agreed timelines, scope, quality standards, and commercial expectations

Maintain accurate and up-to-date project documentation, records, and reporting

Identify opportunities to improve project management processes, workflows, and overall delivery efficiency

Requirements

Master's degree in Business, Project Management, Engineering, Technology, or a related discipline preferred

Minimum 3 years of experience in project management or a related field, preferably within IT, technology, cybersecurity, networking, or managed services environments

Strong project management, organizational, and time-management skills, with demonstrated ability to manage multiple projects, priorities, stakeholders, and deadlines

Excellent written, verbal, presentation, and interpersonal communication skills

Experience working directly with customers, executives, technical teams, and cross-functional stakeholders

Strong customer relationship-management and business development skills, with the ability to identify and support new business opportunities

Strong problem-solving, negotiation, decision-making, and conflict-resolution abilities

Ability to communicate and present complex technical or project-related information in a clear, concise, and business-focused manner

Strong understanding of project planning, risk management, stakeholder management, and project delivery methodologies

Proficiency with common project management, collaboration, and productivity tools

Ability to work independently while effectively collaborating with cross-functional and geographically distributed teams

Solid attention to detail with the ability to manage competing priorities in a fast-paced environment

Experience in IT infrastructure, networking, cloud, cybersecurity, or managed services projects is an advantage

📌 Customer Services Project Manager (Srinagar)
🏢 Tachyon Security
📍 Srinagar