Job Title : Accounts Receivable (AR) Collections Associate

Role Purpose

Manage assigned customer accounts, drive timely collections, reduce aged receivables, and support overall cash flow objectives.

Must-Have Skills

- Follow up with customers regarding overdue invoices through email and calls .

- Manage aging accounts and secure Payment to Promise (PTP) commitments.

- Investigate and resolve invoice disputes, deductions, and payment queries.

- Collaborate with Billing, Sales, and Cash Application teams.

- Maintain accurate collection notes and account documentation.

- Prepare collection reports and support DSO reduction initiatives.

Good-to-Have Skills

- Minimum 2+ years of experience in B2B Collections / Accounts Receivable .

Key Responsibilities

- Review and manage allocated Accounts Receivable portfolios .

- Follow up with customers through calls and emails for outstanding invoices.

- Resolve payment delays, disputes, and billing-related issues.

- Coordinate with internal stakeholders to resolve customer account issues.

- Maintain collection notes and regularly update collection systems.

- Escalate delinquent accounts according to the collection strategy.

- Meet collection, aging,



and productivity targets.

- Conduct account reconciliations and support month-end activities.

- Collaborate with Sales, Billing, and Dispute Management teams.

Required Skills

- 1–5 years of experience .

- Understanding of Order-to-Cash (O2C) and Accounts Receivable processes.

- Strong communication and negotiation skills.

- Good analytical and problem-solving abilities.

- Experience with SAP, Oracle, JDE, or similar ERP tools .

- Proficiency in MS Excel and reporting .

- Experience in AR / Collections is preferred.

Qualifications

- Graduate in Commerce, Finance, Accounting, or related field .

- Relevant AR / Collections experience preferred.

Significant Eligibility

- Experience: 1–5 Years

- AR Collections: Required

- O2C Knowledge: Required

- B2B Collections: Preferred

- ERP Knowledge: SAP / Oracle / JDE or similar

- Excel: Required

- Communication & Negotiation: Required

- Shift: UK Shift primarily; must be flexible for 24×7 shifts

- Ex-TCS Employees: Cannot apply

- PAN & DOB: Required for profile creation

📌 Accounts Receivable (AR) Collections Associate (Gurugram)
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📍 Gurugram