01 Nov
|
Gratitude
|
Mumbai
We're Hiring | Customer Support / Operations Executive
Location: Mumbai
Experience: 1–5 Years
Salary: Up to ₹7 LPA
Key Responsibilities:
- Handle inbound customer calls and resolve queries.
- Meet project SLAs and performance targets.
- Coordinate with Sales, Accounts, lodges, and internal/external customers.
- Update daily trackers and internal reports.
- Support team members, improve productivity, and maintain healthy team dynamics.
Required Skills:
- Excellent verbal and written communication.
- Robust interpersonal and facilitation skills.
- Ability to manage multiple priorities and deadlines.
- Previous voice-process experience preferred.
- Flexibility to work rotational shifts, weekends, and a 24×7 schedule.
Important Notes:
- PAN and DOB are required for employee profile creation.
- Current and former TCS/Tata employees are not eligible.
Apply Now: Complete the questionnaire using the link below.
Questionnaire Link:
Interested candidates, apply now and take the next step in your career!
📌 Reservations - Team Member (Mumbai)
🏢 Gratitude
📍 Mumbai