Reservations - Team Member (Mumbai)

Reservations - Team Member (Mumbai)

01 Nov
|
Gratitude
|
Mumbai

01 Nov

Gratitude

Mumbai

We're Hiring | Customer Support / Operations Executive

Location: Mumbai

Experience: 1–5 Years

Salary: Up to ₹7 LPA

Key Responsibilities:

- Handle inbound customer calls and resolve queries.
- Meet project SLAs and performance targets.
- Coordinate with Sales, Accounts, lodges, and internal/external customers.
- Update daily trackers and internal reports.
- Support team members, improve productivity, and maintain healthy team dynamics.

Required Skills:

- Excellent verbal and written communication.
- Robust interpersonal and facilitation skills.
- Ability to manage multiple priorities and deadlines.
- Previous voice-process experience preferred.
- Flexibility to work rotational shifts, weekends, and a 24×7 schedule.

Important Notes:

- PAN and DOB are required for employee profile creation.
- Current and former TCS/Tata employees are not eligible.

Apply Now: Complete the questionnaire using the link below.

Questionnaire Link:

Interested candidates, apply now and take the next step in your career!

📌 Reservations - Team Member (Mumbai)
🏢 Gratitude
📍 Mumbai

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